futureforward

future forward 2025

27 Nov 2025 | Vienna, Austria

Neha Agarwal

Founder and CEO

Fawks AI

Wien, Austria

25 profile visitsSpeaker

Helping companies in elevating customer interactions to improve experience and loyalty with power of AI.

My organisation

Fawks AI

Fawks AI

Start Up / Scale Up

Vienna, Austria

The fawks.ai is a comprehensive conversational AI platform designed to enhance customer interactions, streamline operations, and drive business growth. With AI-powered calling and lead qualification, it filters out junk leads, engages genuine prospects, and seamlessly connects them to sales teams. It proactively searches for B2B customers, ensuring businesses never run out of potential clients. Beyond sales, fawks.ai is transforming customer support by providing 24/7 AI-driven assistance, automating appointment bookings, and delivering human-like interactions. Its intelligent order and service management capabilities allow businesses to handle orders, modifications, and customer follow-ups efficiently. fawks.ai is not just another AI platform; it’s a disruptive force in conversational AI. By leveraging deep learning, natural language processing, and dynamic speech synthesis, it is reshaping how businesses communicate.
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About me

I’m Neha, Founder and CEO of fawks.ai, a Vienna-based startup revolutionizing customer interactions with AI. At fawks.ai, we’ve built advanced Agentic AI workflows that engage in human-like conversations to automate and enhance customer interactions. From lead qualification to follow-ups, our AI Agents handle it all, allowing businesses to engage customers more efficiently and effectively.

Prior to fawks.ai, I have built a successful proptech startup valued at US$200M.

I have 16+ years of experience in building scalable tech projects across the globe. I have worked with organizations like the International Atomic Energy Agency, United Nations, Credit Suisse, and Infosys. My current focus and interest lie in AI and its implementation on real business problems.

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Speaker sessions (1)

Thursday, 27 November 2025

12:15 - 13:00

Inside the Circle – A Live Experiment in Collaboration

Location:Space 32Track:Deep Dive - Corporate x Startup

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